Las Vegas – September 07, 2026 -- Operata has extended its CX Observability platform to cover Agentic Virtual Agent (AVA), the AI voice agent within Genesys Cloud from Genesys, allowing interactions handled by the AI to be recorded on the same customer journey timeline as human agents and measured against identical performance standards.

New York – September 07, 2026 -- Deloitte has been named a Leader in the IDC MarketScape: Worldwide Managed Detection Response/Managed Extended Detection and Response for the Enterprise 2026 Vendor Assessment, placing it among seven top-tier providers out of 20 vendors evaluated (doc # US54792426, August 2026).

Boston – September 07, 2026 -- Pentera has been named a Customers' Choice in the 2026 Gartner® Peer InsightsTM Voice of the Customer for Adversarial Exposure Validation, with customers rating the company 4.8 out of 5 overall.

Customers give Pentera near-unanimous recommendation scores

Of reviewers surveyed, 94% indicated a willingness to recommend Pentera, placing the company in the upper-right quadrant of the Customers' Choice distinction. The ratings cover an 18-month consideration period ending June 30, 2026.

New York – September 07, 2026 -- Uniqode, a QR Code platform ranked highest on G2, has launched Uniqode Insights, a tool that connects dynamic QR Code scans to purchases, registrations and other conversions.

Marketers struggle to prove QR Code campaign impact despite positive results

98% of marketers report that physical QR Code campaigns have a positive impact on their marketing efforts, yet the link between scans and conversions is often unclear, making it difficult to demonstrate campaign return on investment.

San Francisco – September 07, 2026 -- Firstup has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System and launched Model Context Protocol integration that puts workforce communications directly inside Microsoft Copilot and ChatGPT, part of a Q3 platform release the company says puts it on pace to deliver 60% more capability to customers in 2026 than in 2025.

Paris – September 07, 2026 -- Global electricity grid investment must rise roughly 50%, from about $400 billion today to nearly $600 billion annually by 2030, the International Energy Agency estimates, as electrification of transport, industry and buildings collides with surging data-center demand. The figures were presented at the CIGRE 2026 Paris Session, which drew more than 15,000 experts from 100 countries and 330 exhibitors.

New York – September 07, 2026 -- Only 48.2% of individual contributors believe their organization is "on the same page" during change initiatives, compared with 79.4% of leaders, according to a new white paper from Dale Carnegie. The 31-point gap illustrates how transformation strategies can lose coherence as they move from executive planning into daily execution, the training firm found.

Sunnyvale, Calif. – September 07, 2026 -- Euno, an enterprise AI-native context platform, has been named a Cool Vendor in Gartner's 2026 Coolest Vendor Innovations in Data Management report, published July 29, 2026.

Redwood City, Calif. – September 07, 2026 -- Equinix, Inc. (Nasdaq: EQIX) will launch Equinix Inference Exchange in Q1 2027, a distributed AI inference program built with NVIDIA and Together AI that runs across the company's global data center footprint.

North Chicago, Ill. – September 07, 2026 -- Allergan Aesthetics, an AbbVie company, has released a global study of more than 12,000 beauty-involved consumers across nine markets showing a decisive shift away from one-time aesthetic procedures toward personalized, long-term treatment plans.