PHOENIX – – October 21, 2026 -- InkFox Publicity, a LAVIDGE company, has hired three staff, Meghan Krein as publicity manager and Kirsten Kalebich and Maeve Larson as publicists, to expand its book publicity, thought leadership and social media work.

Three hires join a two-person leadership team under Anne Robertson

The new staff join Anne Robertson, managing director of publicity, and Ziggy Goldfarb, senior publicist. The agency says the combined team covers public relations, publishing, journalism, content development and social media.

Orlando – October 21, 2026 -- EverSmith Brands will open EverHUB, a 12,000-square-foot training and technology center in Milford, Ohio, on Oct. 22. The commercial facility services franchisor is targeting more than 1,200 territories within three years, up from approximately 800 today.

Antalya, Turkey – October 21, 2026 -- Conscious Spark LLC has launched Alphimiya®, a proprietary neuro-recalibration framework that it says resolves corporate revenue plateaus by changing how the autonomic nervous system of enterprise decision-makers responds to large financial amounts.

PHOENIX – October 20, 2026 -- EcoShield Pest Solutions held its first Customer Service Appreciation Week, a program shaped by a cross-functional committee and extended to in-office, remote and overseas agents.

Training manager Kristen Elmore recruits committee to design the week

Kristen Elmore, Training Manager of Customer Experience, started the planning and brought together a committee representing different areas of customer experience. Team members contributed ideas to shape the program. "It needs to have a voice from everyone," Elmore said.

St. Louis – October 20, 2026 -- Ansira Partners, Inc. has appointed Oded Benyo, a 28-year technology and marketing veteran, as chief operating officer. He reports to CEO Paul Tibbitt.

Benyo takes charge of delivery operations and platform service teams

Benyo will oversee delivery operations and processes, as well as the service teams that support Ansira's proprietary technology platform. He joins the executive leadership team. Ansira describes itself as the platform of record for brand-to-local ecosystems.

San Francisco – October 20, 2026 -- IA Interior Architects, a global interior design and architecture firm founded 42 years ago, is dropping "Interior Architects" from its name and will operate solely as IA as it expands services beyond corporate interiors.

The rename comes with a new logo and a rebuilt website, IA.design. The firm says the changes reflect a broader practice that has diversified over the past decade.

Washington – October 20, 2026 -- ServiceMaster Restoration Alliance of Tacoma, an Elite ServiceMaster franchise serving six counties across Western Washington, has acquired ServiceMaster Total Cleaning Service of Redmond, giving it a second Puget Sound location. Terms of the transaction were not disclosed.

North America – October 20, 2026 -- Capgemini Invent North America has introduced the Return on Investment Business Value Framework (ROI-BVF), a methodology that converts operational improvements in product lifecycle management (PLM) programs into financial outcomes, developed with a heavy machinery client investing in Siemens Teamcenter.

Dallas – October 19, 2026 -- Ethos Support, a global customer experience and business process outsourcing (BPO) provider, has named co-founder Anne Kirby as Chief Executive Officer, elevating the operations chief who scaled the company from a startup to a team of more than 200 professionals.

Kirby co-founded Ethos Support in 2022 as Chief Operating Officer, ahead of its official launch in 2023. She brings more than 20 years of experience in customer experience, employee experience and outsourcing.

San Francisco – October 19, 2026 -- JustAI launched a full-stack agentic marketing platform that combines CRM, orchestration, creative, delivery infrastructure and measurement in one AI-native system, with customer results including a 30% rise in loan application starts at Better Mortgage and a 27% subscription lift at Coursera.