Virginia – October 17, 2026 -- VHHA Solutions, an affiliate of the Virginia Hospital & Healthcare Association, has named Andor Health's ThinkAndor® an endorsed platform for hospitals and care providers across Virginia, extending the AI-driven system beyond acute care into senior living and behavioral health.

[SOURCE_CITY] – October 17, 2026 -- Andor Health's ThinkAndor platform scored 92.6 in the 2026 KLAS ranking for Virtual Care Platforms, earning the Best in KLAS title and outperforming the category average, the company said.

Three independent bodies honor ThinkAndor in one cycle

Black Book Research named ThinkAndor the top-rated virtual care platform for the third consecutive year. The platform led in workflow integration, provider efficiency and patient engagement.

United States – October 17, 2026 -- Andor Health is combining its ThinkAndor platform with PsynergyHealth's virtual clinical workforce to support CMS Rural Health Transformation initiatives, targeting rural providers that cannot add staff.

United States – October 17, 2026 -- Andor Health ranked #1 in overall client satisfaction in the 2026 Black Book survey of non-EHR virtual care platforms, its fourth consecutive year at the top. Its ThinkAndor agentic AI platform scored 9.75 out of 10.

United States – October 17, 2026 -- Andor Health has expanded ThinkAndor with multimodal agentic AI that runs voice-based and conversational patient interactions from initial access through post-acute follow-up, targeting the fragmented patient communication that drives call center costs and clinician workload.

United States – October 17, 2026 -- Andor Health and Psynergy Health have launched the ACCESS Clinic, an approved CMS ACCESS Model clinic that runs on the ThinkAndor® AI-native clinical services operating system and targets Medicare beneficiaries with chronic conditions. The platform behind it already operates across more than 40 health systems and supports over 20 million patients in nearly every U.S. state.

United States – October 17, 2026 -- Andor Health has reached General Availability in the CMS Health Technology Ecosystem initiative, with millions of patients across dozens of health systems already using its ThinkAndor® platform.

CMS recognized the company for patient-facing capabilities that ThinkAndor® has delivered since its inception. Patients use the platform to access care, retrieve health information, interact with Conversational AI, complete digital intake and connect with clinician-reviewed guidance.

South Carolina – October 17, 2026 -- The Medical University of South Carolina (MUSC) expanded its virtual nursing program from five inpatient units to 57 units across four regions in about two and a half years, and estimates $2.4 million in savings from reduced nurse turnover on early adopter units, according to research from its Telehealth Center of Excellence.

United States – October 17, 2026 -- UPMC will expand its AI-native transitional care management model from UPMC Jameson to 18 hospitals this fall, working with Andor Health and Psynergy Health.

Every enrolled patient receives outreach within 48 hours of discharge

Andor Health's ThinkAndor platform uses AI to automate initial outreach, analyze clinical information, prioritize emerging needs and prepare clinicians for patient encounters. Patients who need additional support can be escalated to a care coordinator.