Oviedo – October 15, 2026 -- Oviedo Police Department has launched an automated system that sends 911 callers text or email status updates on their case after they hang up with dispatch.

Oviedo enrolls 911 callers in text and email case updates

Once someone calls 9-1-1, the department can enroll the caller to receive updates as the case progresses. Callers no longer need to phone back and ask a dispatcher or officer for a status check.