New York and Berlin – October 28, 2026 -- Parloa and McKinsey & Company have formed an alliance to address a governance shortfall: roughly one-third of enterprises lack the operational governance needed to sustain deployed AI agents, according to McKinsey research.

Vancouver – October 14, 2026 -- TELUS Digital has signed on as an implementation partner for Parloa, the Germany-founded agentic customer experience (CX) platform, giving its 83,000+ team members across 35+ countries a new AI agent offering for enterprise clients.