Los Angeles – October 15, 2026 -- Homeowners hit by a house fire do not need a full inventory of losses or a repair estimate before calling their insurer, according to Mercury Insurance, which has published a six-step guide for the first 24 hours after a fire.
Bonnie Lee, Vice President of Property Claims at Mercury Insurance, says the goal is to protect the family, preserve information and get recovery moving, and that homeowners do not need every answer right away.